Shipping Information

Free Shipping Holiday Promotion: No code necessary. Offer ends December 17, 2021 at 11:59 PM EST. Based on order total after discounts & before taxes. Valid for U.S. customers and on coverfx.com only.

Holiday Shipping Notice: We apologize in advance for any shipping delays you experience during this busy holiday season — we are working hard to get your packages delivered on time and appreciate your patience.

Your order will arrive approximately 3 - 10 business days from date of purchase, excluding national holidays. Orders placed on Saturdays and Sundays will be processed on the following business day. Coverfx.com currently ships to Canada and the United States only. However, we partner with a number of retail sites that ship internationally, including Beauty Bay, Beautylish, CultBeauty, and FeelUnique.

Please note, express shipping times do not include our processing time of 1-2 business days.

Receive FREE STANDARD SHIPPING with any order value over $50, before sales taxes and shipping charges. Offer only valid for orders shipped within the continental US, excluding Puerto Rico, Hawaii and Alaska.

Cover FX shall not be liable for any lost, stolen or damaged packages or for any delay caused by the shipping carrier. Cover FX is responsible for orders up until they leave our warehouse facility. Once tracking is received, it is between the shipping company and the customer to ensure the goods arrive safely.

Return Policy

If a product does not meet your standards, gently used and/or unopened products purchased from coverfx.com may be returned for refund or exchange within 30 days from the date of purchase. We do not accept returns of products purchased at retail stores nor do we accept PRO Artists returns that have been used/opened. The original shipping fee is not refundable. Please allow 5-10 business days for your return to fully process.

For ALL (US and Canada) orders, return your packages to AS Beauty, 42 West 39th st, 9th Floor, New York, NY, 10018. Attn: Returns 

The customer is responsible for the return shipping and handling fees for all returns and exchanges sent to Cover FX.

Once the return has shipped please reach out to Customer Service at customerservice@coverfx.com with the tracking information, PO number and items returned.

Shade Match Guarantee

Get FREE returns & exchanges on all first time foundation purchases*. We’re here to help! Simply, reach out to customerservice@coverfx.com and our Customer Experience team will help you find a better match - or refund your purchase price - and we’ll cover the exchange postage.

We reserve the right to cancel any order due to unauthorized, altered or ineligible use of offer. Return or exchange requests must be made within 14 days of order receipt for first time foundation purchases only. Please note: Luminous Tinted Moisturizer and Cover Clicks are not included in our Guarantee. Other restrictions may apply.

*Foundations include: Power Play, Natural Finish, Total Cover Cream, Custom Cover Drops, and Pressed Mineral Foundation